People: A Reliability Success Story

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Bob Edwards inherited a totally reactive maintenance group and he was asked to make the plant more reliable. Join him as he moves towards World Class, using the best tools available to him - people. In this book, you will learn how empowering and engaging people garners the collective strength and how listening becomes a key skill.

Why We Like This Book
The author is a firm believer that maintenance is all about 'people' and enjoys the challenge of developing them to their full potential. He brings a unique vision of the world of Maintenance Management and the secret of success. This book should be required reading for anyone involved in managing or supervising maintenance and reliability.

Author: Cliff Williams
Published: 2013
Format: Paperback
Pages: 223
Table Of Contents:
Finding Our Starting Point

Starting to Listen and Learn

Developing The Case For Improvement

Explaining And Engaging

Disaster Strikes!

Dealing With Negativity

Seeing How The Best Do It

All On Board The Improvement Train

Facing the Inevitable

Delegation And Authority

Finding Success

Spreading the Word

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